Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification once your order has shipped.

 

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 

We currently ship within the United States only. Standard shipping typically takes 3–7 business days, depending on your location.

 

Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can check your package status at any time.

 

Shipping Delays
While we always aim for timely delivery, please note that weather conditions, carrier delays, or holidays may occasionally affect delivery times.

 

Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier directly or reach out to us at support@pawpawtreat.shop, and we’ll help you file a claim with the carrier.

 

Incorrect Address
Please double-check your shipping address when placing your order. We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete addresses.